Effective Date: 20 May 2025

At ClipChopper, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or communicate with our team.

1. 📥 Information We Collect

We may collect the following types of information:

1. Personal Information

• Name, email, phone number, and business details (e.g., company name, social media handles)
• Billing information (credit card or payment processor details via Stripe, PayPal, etc.)

1. Content & Media Files

• Videos, images, logos, or brand assets you upload for editing
• Social media links and content preferences

1. Usage Data

• Pages visited on our website
• Device, browser, IP address, and location data
• Cookies and analytics (via Google Analytics or similar tools)

2. 🎯 How We Use Your Information

We use the data collected to:

• Provide and deliver our services (e.g., video editing, carousel creation)
• Communicate project status, updates, and support
• Process payments and manage billing
• Personalize your experience and content
• Improve our platform and services
• Ensure legal compliance and prevent fraud

3. 🔐 How We Protect Your Data

• All files are stored securely and are only accessible to authorized team members.
• We use industry-standard encryption and secure servers.
• Payments are processed through trusted third-party platforms with PCI-compliant systems.

4. 🤝 Sharing of Information

We do not sell, rent, or trade your information. However, we may share data with:

• Service providers (e.g., hosting, payment processing, analytics)
• Legal authorities, if required by law or to protect our rights
• Collaborators only if pre-approved (e.g., if you ask us to coordinate with a marketing agency)

5. 🍪 Cookies

We use cookies and similar technologies to:

• Analyze site performance
• Enhance your browsing experience
• Track interactions with our content

You can control or disable cookies through your browser settings.

6. 📦 Data Retention

• Project files and communications are retained for up to 12 months after project completion unless requested otherwise.
• You may request early deletion of files at any time.

7. 📬 Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of promotional emails at any time
• Request a copy of your data

To exercise these rights, email us at: [email protected]

8. 📍 International Users

Our services are primarily offered in [your country, e.g., United States]. If you are accessing from outside, note that your data may be transferred to and stored in our home country under its data protection laws.

9. 📢 Changes to This Policy

We may update this policy periodically. When we do, we’ll update the “Effective Date” above and notify you of major changes via email or banner on our website.

📞 Contact Us

Have questions or concerns?
Email: [email protected]
Phone: +8801978 545857
Mailing Address: Road -17, Block -C, Banasree, Dhaka -1219, Bangladesh